That whole Iceberg of Ignorance stuff is pretty darn interesting, amiright? I can speak from experience, having been on both the top and bottom of the iceberg, that it holds more true than one wishes it would. When it comes to understanding a company’s problems, there is an inherent knowledge gap between leadership and frontline workers.
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131. The 4 Critical Communication Tools for…
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That whole Iceberg of Ignorance stuff is pretty darn interesting, amiright? I can speak from experience, having been on both the top and bottom of the iceberg, that it holds more true than one wishes it would. When it comes to understanding a company’s problems, there is an inherent knowledge gap between leadership and frontline workers.