Have you noticed this in your current or previous companies? Did the boss always hire and reward people who are most like them in thinking and mannerism?
The Tessa story happens constantly in fitness studio leadership. Owners hire for energy and vibe in the interview, then wonder why their team hits a ceiling. The operators who break this pattern define the specific performance outcomes they need first, then build the profile backward. That shift moves you from "does this person feel right" to "does this person solve the actual problem."
And that definitely isn’t unique to fitness studios. Being able to interview and hire effectively is critical for every single company, no matter what it does. Yet it is still one of the five most important things every company needs that they don’t train their employees to do well.
In the end, people get hired because they had a good conversation during their interview. It rarely has to do with problem-solving or culture.
Have you noticed this in your current or previous companies? Did the boss always hire and reward people who are most like them in thinking and mannerism?
The Tessa story happens constantly in fitness studio leadership. Owners hire for energy and vibe in the interview, then wonder why their team hits a ceiling. The operators who break this pattern define the specific performance outcomes they need first, then build the profile backward. That shift moves you from "does this person feel right" to "does this person solve the actual problem."
And that definitely isn’t unique to fitness studios. Being able to interview and hire effectively is critical for every single company, no matter what it does. Yet it is still one of the five most important things every company needs that they don’t train their employees to do well.
In the end, people get hired because they had a good conversation during their interview. It rarely has to do with problem-solving or culture.
And that’s a really, really big problem
Great read. I appreciate anything that draws my attention to my unconscious biases. A little attacked, but better for it.
So glad you liked it, David! Thanks for commenting. Btw, I have a free workshop that helps people uncover their unconscious biases. If you’re interested thebestleadershipcompany.com/leadership-diagnostic-workshop
Also, if you felt a little attacked in this article, definitely dont read next weeks.