Really like this, Jeff. You make a strong case for process. I’d add that tools and process go hand in hand; the tools of communication (clarity, presence, empathy) come first, and once those are in place, the process keeps everything moving. Both matter.
I completely agree but think we are saying the same thing. Elements of good communication (what I call behavior, what you call tools) must work hand in hand with the process.
Oh, I really enjoy your writing style!!! 🤗
Thank you!
And, oh, I really love your drawing / cartooning style.
If you follow me on Notes you probably know that in another parallel life, I went down the career as a cartoonist.
I'm gonna read a couple of your articles later. Right now, gotta bring the kid to camp.
Really like this, Jeff. You make a strong case for process. I’d add that tools and process go hand in hand; the tools of communication (clarity, presence, empathy) come first, and once those are in place, the process keeps everything moving. Both matter.
I completely agree but think we are saying the same thing. Elements of good communication (what I call behavior, what you call tools) must work hand in hand with the process.
Without that happening, it all breaks down.
That’s what you mean, right?
If so, then 👊